Digital Lineside Neighbour Notifications

Digital Lineside Neighbour Notifications

OFFICIAL

In the Network Rail Wessex route, we are pleased to launch an innovative new email scheme to keep our lineside neighbours better informed about planned engineering, and noisy or disruptive work within the local community. As part of our ‘Digital Notification’ programme, where possible, more traditional neighbour notification letters will be replaced by emails – helping us get in touch more quickly and in a greener way.

For those who have signed up to the service, an email will be sent instead of a letter, containing all the information our lineside neighbours need to know about railway work taking place by their homes, but at a fraction of the cost and delivery time. Using the technology our community relations team can keep residents updated about any changes during ongoing work, as well as letting us contact individuals who would be affected by short notice (or emergency) works. Short-notice activity has always been a challenge for us, and we’re confident emails will allow us to be much more proactive in our communications.

This is a voluntary scheme and letters will continue to be sent to those residents without access to email so no one will lose out.

So far, we’ve thousands of neighbours already signed up in the Wessex route, but we would really appreciate your support in helping us stay in touch with our neighbours and communities. We’d be grateful if you could share the below link and the attached poster through your communications channels so we can continue to be a considerate neighbour and keep everyone informed of our work in the local area.

Register and sign up to digital notifications – Network Rail